Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4.2 out of 5
251 Ratings

Photo of Michael TurnerBoard-Certified in Family Practice


Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN


  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials


  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing


  • On-site laboratory
  • On-site x-ray


Get ready for your first visit and complete our new patient forms in advance.

Click Here

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Provider showed concern
Friendliness/courtesy of CP
CP spoke using clear language
Provider explained things clearly
Provider included you in decisions
Patients' confidence in CP
Likelihood of recommending this provider


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jan 21, 2022
The Dr. Was excellent! He explained everything!!
Jan 9, 2022
Very long wait time. Which is expected with the high amount of sickness. The doctor was not very helpful to me and acted as if my questions about covid was a nuances to him.
Jan 4, 2022
Dr. Turner was very professional, answered all my questions and was very respectful as I was very concerned about contracting Covid even after 2 vaccinations and booster, masks and hand sanitizing. Frustrating.
Jan 4, 2022
This appears to be well run facility. I know they have been inundated since Covid.
Jan 4, 2022
With wait time and nurse/doctor interaction was 4 hrs 15 minutes. I understand they were Extremely busy and they did a great job.
Dec 22, 2021
First time I have ever had a Dr ask me what I wanted. You are the Dr. I am sick and was here to get a diagnosis which I still did not receive nor did I receive any info on what I have wrong with me. This was the absolute worst Dr visit I have ever had in my life.
Dec 12, 2021
Never had any problems with Piedmont West. Always have had great care.
Sep 18, 2021
Was treated very well and professionally.
Sep 17, 2021
Everyone was very caring and accommodating.
Sep 17, 2021
The doctor was great!!! I would like to see him again in the future.
Sep 17, 2021
It was a good experience other than the fact I was dying. I left here way better than when I came. I believe they may have saved my life with their quick and smart treatment. Thank you.
Sep 11, 2021
Michael was incredible,as he lanced off my sons 2nd boil I told him that I could never serve unto the levels that they do for the human race. God bless all good Doctors like him. Both nurses were so good
Sep 11, 2021
Kisha was very down to earth and concerned. She is as good as it gets just like the Doctor
Sep 11, 2021
No matter what our illness I always look forward going here.
Sep 11, 2021
We are always pleased when we leave. There is something very special about this place all around. All the staff is always so kind and highly aware.
Sep 5, 2021
Dr. Turner was wonderful. He listened to everything we said, seen my husband quickly and gave him all of the proper tests and treatments. He did more for us than the emergency room. I truly believe this physician kept my husband out of the hospital with COVID. I wish he could be his PCP. He showed care and compassion for my husband, made excellent recommendations and did everything I asked for and addressed all of our concerns.
Aug 28, 2021
I like Dr.Turner. He is professional, friendly and listens. Seems to care.
Aug 26, 2021
My time before being seen after arriving for my appointment can not be considered. I didn't actually have an appointment. I had cut my thumb earlier that morning and I went to have it taken care of on an emergency basis. It did take longer than I would have liked but everyone was seen in the order they had arrived. It was a fair way for things to be done and I can't complain about that. I appreciate how things were handled and especially the care given me. Everyone who helped me was very kind, friendly and courteous. Excellent place to go and have my needs cared for.
Aug 26, 2021
I really love the Piedmont West staff. They are professional, courteous, respectful and VERY warm and caring for their patents. Absolutely the only place I will go for urgent care!
Aug 20, 2021
The doctor didn't have much bedside manor and certainly wasn't used to working with kids. I had to push for treatment because though he didn't have a uti like I thought he was having pain regardless. The doctor seemed reluctant to treat him or examine him.
Jul 30, 2021
Dr. Turner is the best doctor I've been to in a long time. Wish I could have him as my General Practitioner.
Jul 30, 2021
The long wait in the hot car for one hour and 30 minutes was tough.The doctor was very nice,but I guess they were running behind.I would still visit again.
Jul 19, 2021
Dr. Turner has absolutely no bedside manor. As a health care professional myself I was astounded at how unprofessional he was. He rushed through my examination, acted like he did not care to see me/help me. The entire time he acted like he had some where else to be. This was not the first time I've been seen by this physician and every experience has been the same.
Jul 2, 2021
Dr. Turner listened and requested a test that I asked for. That is the mark of a special doctor. Of course, he was correct and the test results were negative. He prescribed a nausea and pain medication that really made my stomach virus bearable.
Jun 26, 2021
Dr Turner was very helpful he included me in the treatment options
Jun 26, 2021
i felt very safe it was clean and the staff was wearing the necessary things to keep them safe
Jun 24, 2021
The people helping me are all compassionate, caring, and professional.
Jun 24, 2021
The nurse is very commendable. She really knows her nursing skills. She took care of me well.
Jun 11, 2021
The dr did not seem to be concerned that I had had a migraine for 2 days. I told him that I had been in the hospital 10 months ago for a 3 day migraine. That tests were done and nothing was found. He never ask about it or even said for me to follow up with my physician. Just wanted to give a shot and move on. They let me leave after the shot was given not even checking to see if my ride was there. I feel this dr did not care about me as a patient at all and I will never go back to this urgent care again.
Jun 2, 2021
will and have recommended this location and love the staff.