Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4 out of 5
230 Ratings

Photo of Michael TurnerBoard-Certified in Family Practice


Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN


  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials


  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing


  • On-site laboratory
  • On-site x-ray


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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Provider showed concern
Friendliness/courtesy of CP
CP spoke using clear language
Provider explained things clearly
Provider included you in decisions
Patients' confidence in CP
Likelihood of recommending this provider


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 17, 2021
the care provider really did not discuss his findings, just that I had some crackle in the lungs, gave medication after xrays. it was when I read the text messages later that i knew the full diagnosis.
May 17, 2021
very good experience with time, very impressed with waiting time from other times at the clinic
May 11, 2021
The doctor made me feel like I have been coming to him for years, although it was my first time there.
May 6, 2021
Patient was being tested for covid. staff took extra precautions to ensure staff and other patients were protected
May 6, 2021
very good experience, we'll definitely be back!
May 5, 2021
By far the best experience at an urgent care facility I have ever had!
May 3, 2021
very polite, respectful and professional
Oct 8, 2020
dr Turner did not seem at all interested in helping me. I had an ear infection which he said my ears were fine i also mentioned that i have problems breathing . he said that my oxygen was good and everything sounded fine even though I clearly having issues breathing as well as shortness of breath.
Oct 8, 2020
Dr is direct but very knowledgeable. Knew immediately what I had.
Oct 4, 2020
everyone is always very very pleasant. The staff is very efficient and very courteous
Oct 4, 2020
considering the state with covid-19, Piedmont West urgent Care has set up a very good system for seeing patients.. The waiting room etc is set up very well
Sep 10, 2020
Seemed removed from my real concerns. Likely due to not having full understanding of greater underlying issues. This was an urgent care visit, so expected to a degree. He was going thru the motions.
Sep 10, 2020
Protective measures were good and being followed
Sep 7, 2020
Everything was explained to me thoroughly.Everyone was very nice and polite.My meds was sent in the same day.I would go back again if I had too.
Aug 17, 2020
He wasn't friendly at all, he never looked at my back nor touched my back. total time spent with him approx 2 minutes if that.
Jul 29, 2020
you were there when I needed help.