Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4 out of 5
213 Ratings
17 Comments

Photo of Michael TurnerBoard-Certified in Family Practice

EDUCATION

Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN

URGENT CARE SERVICES

  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials

OCCUPATIONAL MEDICINE SERVICES

  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing

SPECIAL SERVICES

  • On-site laboratory
  • On-site x-ray

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4
Provider showed concern
4.1
Friendliness/courtesy of CP
4.3
CP spoke using clear language
4
Provider explained things clearly
4.1
Provider included you in decisions
3.9
Patients' confidence in CP
3.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Oct 8, 2020
dr Turner did not seem at all interested in helping me. I had an ear infection which he said my ears were fine i also mentioned that i have problems breathing . he said that my oxygen was good and everything sounded fine even though I clearly having issues breathing as well as shortness of breath.
Oct 8, 2020
Dr is direct but very knowledgeable. Knew immediately what I had.
Oct 4, 2020
everyone is always very very pleasant. The staff is very efficient and very courteous
Oct 4, 2020
considering the state with covid-19, Piedmont West urgent Care has set up a very good system for seeing patients.. The waiting room etc is set up very well
Sep 10, 2020
Seemed removed from my real concerns. Likely due to not having full understanding of greater underlying issues. This was an urgent care visit, so expected to a degree. He was going thru the motions.
Sep 10, 2020
Protective measures were good and being followed
Sep 7, 2020
Everything was explained to me thoroughly.Everyone was very nice and polite.My meds was sent in the same day.I would go back again if I had too.
Aug 17, 2020
He wasn't friendly at all, he never looked at my back nor touched my back. total time spent with him approx 2 minutes if that.
Jul 29, 2020
you were there when I needed help.
Jul 24, 2020
The physician listened intently and took his time in hearing my concerns.
Jul 17, 2020
Dr. Turner was nice but felt like he assumed it was COVID-19 and didn't want to listen that I had been working with chemicals the day before.
Jul 10, 2020
excellent. both staff and Dr. Turner were wonderful. They put me at ease and treated me appropriately. Dr. Turner was direct. The blood work was back quickly. If I had to be sick I was in the right place. May God keep you all.
Jul 10, 2020
each person listened to me. that is important
Jun 22, 2020
Dr. Turner wrote a short note explaining his diagnosis and recommended treatment. The extra note meant a lot to my mom.
Jun 17, 2020
Doctor was a little short with first impressions, but seemed good at what he does, not looking to make friend
Jun 7, 2020
good experience , just a little extra wait time
Apr 26, 2020
this dr was awful. barely know my name and had no idea why I was there or what the nurse had already done. charged me for a physical when I didn't even receive a physical, the dr barely even looked at me. just signed my paper and left. awful.