Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4.2 out of 5
126 Ratings
41 Comments

Photo of Michael TurnerBoard-Certified in Family Practice

EDUCATION

Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN

URGENT CARE SERVICES

  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials

OCCUPATIONAL MEDICINE SERVICES

  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing

SPECIAL SERVICES

  • On-site laboratory
  • On-site x-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.1
Provider showed concern
4.2
Friendliness/courtesy of CP
4.4
CP spoke using clear language
4
Provider explained things clearly
4.1
Provider included you in decisions
4.1
Patients' confidence in CP
4
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 26, 2020
this dr was awful. barely know my name and had no idea why I was there or what the nurse had already done. charged me for a physical when I didn't even receive a physical, the dr barely even looked at me. just signed my paper and left. awful.
Apr 18, 2020
good experience friendly staff very helpful. even call back to get help with finding mask told me right where to go
Apr 18, 2020
been coming there for a long time would recommend to anyone
Apr 18, 2020
Didn't really express a concern and didn't even tell me what medicine he was prescribing and why he was prescribing it. After the procedure, him nor the nurse provided me with the necessary equipment to clean or dry up which is a reason I didn't feel comfortable with him especially with me being in a vulnerable state
Apr 13, 2020
he was great! He was note nonsensical to the point honest and listen to our cares and worries. I absolutely love Dr. Turner
Apr 12, 2020
I was a walk in, during these trying times. everyone was attentive and courteous.
Apr 5, 2020
dr. Turner did not examine me, but just came in, listened to my explanation and then suggested a flu test and if it was negative he said it was likely I had CoVID- 19. He did not listen to my lungs, check my ears, etc. because I said that my chest pain felt similar to how it felt years ago when I had pneumonia, he also decided to do a chest X-ray. I feel as if he walked into the room already with a decision and did not take the time to eliminate other diagnoses. I had been in just two weeks earlier with a sinus infection and he did not try to rule out that it was something carried over from that.
Mar 20, 2020
after 3 days of seeking medical care amidst a crisis I was able to get in with Dr Turner at Urgent care. No less than 14 hours of being on phone hold and $150 of up front copay swipes not to me stipend being turned away by my own health care provider. thank God for you guys. Dr. Turner gave the most amazing straight forward care I've ever received. so thankful for him and the staff there.
Mar 20, 2020
Again this was the exact man I needed to see. thank you so much.
Mar 20, 2020
always feel cared for by the staff here. brought my wife here a couple years ago for stitches and they were great to her as well.
Mar 20, 2020
they've earned my repeat visits without a doubt though I hope them to be infrequent.
Jan 26, 2020
I had a great experience. the staff were very friendly and my doctor was knowledgeable and caring.
Jan 26, 2020
great experience, no complaints!
Jan 26, 2020
always caring
Jan 26, 2020
asked questions to confirm condition and not something else
Jan 26, 2020
always professional and caring
Jan 24, 2020
The staff were all very welcoming and caring!
Jan 24, 2020
My provider was kind, empathetic, and made me feel informed as to why my symptoms may be occuring.
Oct 20, 2019
ALL GOOD!
Oct 20, 2019
All good.
Oct 20, 2019
AWESOME!!
Oct 8, 2019
Extremely professional and very friendly. Great first impression.
Oct 8, 2019
Great listener who took time to listen before diagnosing the problem.
Sep 29, 2019
Very concerned and helpful.
Sep 29, 2019
never a bad experience.
Sep 29, 2019
My first visit at this urgent clinic. Very satisfied with personnel & doctor.
Sep 29, 2019
My first visit to this clinic & will use it again if necessary.
Sep 18, 2019
I feel like he was ready to go home or just was not interested in my sickness.
Sep 13, 2019
Dr Turner was very short with me when I was telling him abt what was going on...I felt he didn't have time or even want to be there... my right foot had been really hurting and was swollen so I addressed this with him and he never once examined it or even came close enough to see what could be causing the problem-he gave me Hydrochlorothiazide 25mg for it without trying to find out any reason it could swelling!!... it's still swollen and hurting so the meds didn't work...also he told me he was giving me meds for a sinus infection and headache but never told me what they were...as I was leaving I stopped and had to ask one of the staff if they could tell me what meds I was going to pick up that were prescribed to me...I'm very upset and will not see this person again due to the lack of his concern or care to figure out what the problem is... just give a prescription, hope it works and send me on my way!!
Sep 8, 2019
Everyone was very considerate and most helpful
Sep 8, 2019
I was very pleased with Dr. Turner. He listened to my concerns. Answered my questions and provided great information about my treatment.
Sep 8, 2019
I made the appointment on line earlier that morning. I arrived 30 minutes ahead knowing I would paperwork to complete. I'm not big on all of the forms. I know that is standard practice. I was back in the exam room 5 - 8 minutes ahead of my appointment time. I was very pleased.
Aug 7, 2019
Good experience with MD. Gave me prescriptions needed and asked if I needed injection for immediate relief of pain and swelling regarding condition. Could have described more about medications given and side effects, ex one can make you drowsy I found out after taking and reading about it. Would return again if needed.
Aug 7, 2019
Good and fair treatment. Fairly quick Urgent Care Visit. Could have made the process faster by moving patients in rooms faster.
Aug 6, 2019
very polite greeting
Aug 3, 2019
I stopped in, so the question about email, calling, or portal doesn't apply at this time. Everyone there was very friendly and helpful, I will definitely go back and would give good reference for anyone looking to go somewhere to be seen.
Aug 3, 2019
all around great experience
Jul 28, 2019
Dr Turner only checked my foot, which was the main concern that I was at UC. We discussed the xray and how it should be checked out by orthopedics. I did get a copy of the films to take to orthopedic appt that was scheduled through Dr. Turner. just surprised he didn't check my neck, spine, face, ribs, heart or lungs.
Jul 27, 2019
good experience. doctor gave me exam and asked questions of problem and talked with me in terms I could understand. scheduled ultrasound and called with results timely. felt confident in diagnosis.
Jul 27, 2019
felt like they really cared for me and my problem
Jul 10, 2019
I recently moved from Rock Hill to buying a home here in York. I was not only very pleased to find a location so convenient in this area; but taken care of very well by the entire staff from the front desk to the nurses to the provider. I'm certainly glad to know that when I have issues and my doctor in CLT cannot see me in a timely manner, that I don't have to drive all the way to Rock Hill but can get polite, friendly, competent quality care here.