Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4 out of 5
178 Ratings

Photo of Michael TurnerBoard-Certified in Family Practice


Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN


  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials


  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing


  • On-site laboratory
  • On-site x-ray


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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Provider showed concern
Friendliness/courtesy of CP
CP spoke using clear language
Provider explained things clearly
Provider included you in decisions
Patients' confidence in CP
Likelihood of recommending this provider


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Oct 8, 2020
dr Turner did not seem at all interested in helping me. I had an ear infection which he said my ears were fine i also mentioned that i have problems breathing . he said that my oxygen was good and everything sounded fine even though I clearly having issues breathing as well as shortness of breath.
Oct 8, 2020
Dr is direct but very knowledgeable. Knew immediately what I had.
Oct 4, 2020
everyone is always very very pleasant. The staff is very efficient and very courteous
Oct 4, 2020
considering the state with covid-19, Piedmont West urgent Care has set up a very good system for seeing patients.. The waiting room etc is set up very well
Sep 10, 2020
Seemed removed from my real concerns. Likely due to not having full understanding of greater underlying issues. This was an urgent care visit, so expected to a degree. He was going thru the motions.
Sep 10, 2020
Protective measures were good and being followed
Sep 7, 2020
Everything was explained to me thoroughly.Everyone was very nice and polite.My meds was sent in the same day.I would go back again if I had too.
Aug 17, 2020
He wasn't friendly at all, he never looked at my back nor touched my back. total time spent with him approx 2 minutes if that.
Jul 29, 2020
you were there when I needed help.
Jul 24, 2020
The physician listened intently and took his time in hearing my concerns.
Jul 17, 2020
Dr. Turner was nice but felt like he assumed it was COVID-19 and didn't want to listen that I had been working with chemicals the day before.
Jul 10, 2020
excellent. both staff and Dr. Turner were wonderful. They put me at ease and treated me appropriately. Dr. Turner was direct. The blood work was back quickly. If I had to be sick I was in the right place. May God keep you all.
Jul 10, 2020
each person listened to me. that is important
Jun 22, 2020
Dr. Turner wrote a short note explaining his diagnosis and recommended treatment. The extra note meant a lot to my mom.
Jun 17, 2020
Doctor was a little short with first impressions, but seemed good at what he does, not looking to make friend
Jun 7, 2020
good experience , just a little extra wait time
Apr 26, 2020
this dr was awful. barely know my name and had no idea why I was there or what the nurse had already done. charged me for a physical when I didn't even receive a physical, the dr barely even looked at me. just signed my paper and left. awful.
Apr 18, 2020
good experience friendly staff very helpful. even call back to get help with finding mask told me right where to go
Apr 18, 2020
been coming there for a long time would recommend to anyone
Apr 18, 2020
Didn't really express a concern and didn't even tell me what medicine he was prescribing and why he was prescribing it. After the procedure, him nor the nurse provided me with the necessary equipment to clean or dry up which is a reason I didn't feel comfortable with him especially with me being in a vulnerable state
Apr 13, 2020
he was great! He was note nonsensical to the point honest and listen to our cares and worries. I absolutely love Dr. Turner
Apr 12, 2020
I was a walk in, during these trying times. everyone was attentive and courteous.
Apr 5, 2020
dr. Turner did not examine me, but just came in, listened to my explanation and then suggested a flu test and if it was negative he said it was likely I had CoVID- 19. He did not listen to my lungs, check my ears, etc. because I said that my chest pain felt similar to how it felt years ago when I had pneumonia, he also decided to do a chest X-ray. I feel as if he walked into the room already with a decision and did not take the time to eliminate other diagnoses. I had been in just two weeks earlier with a sinus infection and he did not try to rule out that it was something carried over from that.
Mar 20, 2020
after 3 days of seeking medical care amidst a crisis I was able to get in with Dr Turner at Urgent care. No less than 14 hours of being on phone hold and $150 of up front copay swipes not to me stipend being turned away by my own health care provider. thank God for you guys. Dr. Turner gave the most amazing straight forward care I've ever received. so thankful for him and the staff there.
Mar 20, 2020
Again this was the exact man I needed to see. thank you so much.
Mar 20, 2020
always feel cared for by the staff here. brought my wife here a couple years ago for stitches and they were great to her as well.
Mar 20, 2020
they've earned my repeat visits without a doubt though I hope them to be infrequent.
Jan 26, 2020
I had a great experience. the staff were very friendly and my doctor was knowledgeable and caring.
Jan 26, 2020
great experience, no complaints!
Jan 26, 2020
always caring
Jan 26, 2020
asked questions to confirm condition and not something else
Jan 26, 2020
always professional and caring