Michael Turner, MD

Patient Satisfaction Survey

Overall Satisfaction
4.1 out of 5
275 Ratings

Photo of Michael TurnerBoard-Certified in Family Practice


Medical School: University of North Carolina School of Medicine, Chapel Hill, NC
Residency: (Family Medicine) East Tennessee State University, Johnson City, TN
Fellowship: (Rural and Occupational Medicine) East Tennessee State University, Johnson City, TN


  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals
  • DOT Phsycials


  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing


  • On-site laboratory
  • On-site x-ray


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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Provider showed concern
Friendliness/courtesy of CP
CP spoke using clear language
Provider explained things clearly
Provider included you in decisions
Patients' confidence in CP
Likelihood of recommending this provider


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 28, 2021
I like Dr.Turner. He is professional, friendly and listens. Seems to care.
Aug 26, 2021
My time before being seen after arriving for my appointment can not be considered. I didn't actually have an appointment. I had cut my thumb earlier that morning and I went to have it taken care of on an emergency basis. It did take longer than I would have liked but everyone was seen in the order they had arrived. It was a fair way for things to be done and I can't complain about that. I appreciate how things were handled and especially the care given me. Everyone who helped me was very kind, friendly and courteous. Excellent place to go and have my needs cared for.
Aug 26, 2021
I really love the Piedmont West staff. They are professional, courteous, respectful and VERY warm and caring for their patents. Absolutely the only place I will go for urgent care!
Aug 20, 2021
The doctor didn't have much bedside manor and certainly wasn't used to working with kids. I had to push for treatment because though he didn't have a uti like I thought he was having pain regardless. The doctor seemed reluctant to treat him or examine him.
Jul 30, 2021
Dr. Turner is the best doctor I've been to in a long time. Wish I could have him as my General Practitioner.
Jul 30, 2021
The long wait in the hot car for one hour and 30 minutes was tough.The doctor was very nice,but I guess they were running behind.I would still visit again.
Jul 19, 2021
Dr. Turner has absolutely no bedside manor. As a health care professional myself I was astounded at how unprofessional he was. He rushed through my examination, acted like he did not care to see me/help me. The entire time he acted like he had some where else to be. This was not the first time I've been seen by this physician and every experience has been the same.
Jul 2, 2021
Dr. Turner listened and requested a test that I asked for. That is the mark of a special doctor. Of course, he was correct and the test results were negative. He prescribed a nausea and pain medication that really made my stomach virus bearable.
Jun 26, 2021
i felt very safe it was clean and the staff was wearing the necessary things to keep them safe
Jun 26, 2021
Dr Turner was very helpful he included me in the treatment options
Jun 24, 2021
The nurse is very commendable. She really knows her nursing skills. She took care of me well.
Jun 24, 2021
The people helping me are all compassionate, caring, and professional.
Jun 11, 2021
The dr did not seem to be concerned that I had had a migraine for 2 days. I told him that I had been in the hospital 10 months ago for a 3 day migraine. That tests were done and nothing was found. He never ask about it or even said for me to follow up with my physician. Just wanted to give a shot and move on. They let me leave after the shot was given not even checking to see if my ride was there. I feel this dr did not care about me as a patient at all and I will never go back to this urgent care again.
Jun 2, 2021
will and have recommended this location and love the staff.
May 17, 2021
the care provider really did not discuss his findings, just that I had some crackle in the lungs, gave medication after xrays. it was when I read the text messages later that i knew the full diagnosis.
May 17, 2021
very good experience with time, very impressed with waiting time from other times at the clinic
May 11, 2021
The doctor made me feel like I have been coming to him for years, although it was my first time there.
May 6, 2021
very good experience, we'll definitely be back!
May 6, 2021
Patient was being tested for covid. staff took extra precautions to ensure staff and other patients were protected
May 5, 2021
By far the best experience at an urgent care facility I have ever had!
May 3, 2021
very polite, respectful and professional